Ebook Service
Last Updated: January 2024

Refund Policy

Refund Eligibility

Refunds for **physical book purchases** must be **processed directly through Amazon**. **Digital products** (e-books, instant downloads) are **non-refundable** due to their immediate accessibility.

  • Amazon handles **all returns and refunds** for physical books.
  • No refunds are available for **digital products** once purchased.
  • Returned books must be **unused and in original condition**.

How to Request a Refund via Amazon

To request a refund for **physical books**, follow these steps:

  • Log in to your **Amazon** account.
  • Go to **Your Orders** and select the book you wish to return.
  • Click **Return or Replace Items** and follow the provided instructions.
  • Print the return label and send back the book in its original condition.
  • Wait for Amazon to **process the refund** once they receive the returned book.

Amazon’s **return and refund policy** applies to all physical book purchases. For more details, visit Amazon’s **official refund policy page**.

Processing Time for Amazon Refunds

Refunds for **physical books** through Amazon typically follow these timelines:

  • Requests must be submitted **within 30 days** of purchase.
  • Refunds are usually processed within **3-5 business days** after Amazon receives the returned book.
  • Amazon’s full refund process may take up to **5-10 business days**.

Exceptions & Limitations

Refunds will **not** be issued for:

  • Digital products (e-books, instant downloads).
  • Books returned after **30 days** of purchase.
  • Personalized or **customized** book editions.
  • Bulk orders or **discounted promotions**.

Data Handling

When processing refunds via **Amazon**, personal data such as **email, order number, and payment method** may be required. We do not store or process refunds ourselves. Please refer to our Privacy Policy for more details.

Need Help?

For questions about **Amazon refunds**, visit their **Help Center**. If you have additional inquiries, you can contact us:

  • Email: **contact@ebook-service.com**
  • Response time: **Within 24 hours**
  • Business hours: **Monday - Friday, 9 AM - 5 PM EST**